Privacy Policy
Effective Date: March 11, 2025
CloudRiver, LLC
Shrewsbury, Massachusetts 01545
United States
INTRODUCTION
Welcome to CloudRiver. CloudRiver provides data modernization consulting, analytics and data platforms, and software (RouteWISELY and HomeGainsAI) and works with partners such as Infoveave, InfraHub, SecGenie, and Ignate. We are committed to protecting your privacy and ensuring the security of your information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
INFORMATION WE COLLECT
Information You Provide
We collect information only when voluntarily submitted via forms, such as HubSpot demo requests, contact forms, or newsletter subscriptions. This may include your name, email address, company name, and phone number.
Website Usage Information
We note limited technical data for analytics and performance, including IP addresses, browser type, device type, pages visited, referrers, and timestamps.
Product and Platform Data
We process operational data when customers use CloudRiver software and products (such as RouteWISELY and HomeGainsAI) to deliver and improve our services as defined in Service Agreements.
HOW WE USE INFORMATION
CloudRiver uses the information we collect to respond to inquiries, provide and improve our services, communicate updates, and support customer relationships. CloudRiver explicitly does NOT sell personal or customer data.
DATA SHARING
We may share information with trusted third-party service providers (hosting, analytics, HubSpot) necessary to operate our website and services. We do not sell personal data to third parties.
DATA SECURITY
We implement reasonable administrative, technical, and organizational measures designed to protect your information against unauthorized access, loss, or alteration.
COOKIES AND WEBSITE TECHNOLOGIES
Our website uses cookies to analyze traffic and improve user experience. Users can manage or disable cookies through their individual browser settings.
THIRD-PARTY LINKS
Our website may link to partners or external sites. CloudRiver is not responsible for the privacy practices or policies of these third parties.
USER RIGHTS
Visitors may request access to, correction of, or deletion of their personal information where applicable by contacting us directly.
CONTACT INFORMATION
CloudRiver, LLC
Shrewsbury, Massachusetts 01545
United States
Email: info@thecloudriver.com
Website: https://www.thecloudriver.com
POLICY UPDATES
This policy may be updated. Changes will be posted to this page with a new effective date.