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Terms of Use

These Terms of Use explain the conditions that apply when you visit, access, or use the CloudRiver website.

Effective date
August 3, 2026
Company
CloudRiver, LLC
Location
Shrewsbury, Massachusetts 01545, United States

Acceptance of These Terms

By accessing or using the CloudRiver website, you agree to these Terms of Use. If you do not agree with these terms, please do not use the website.

These terms apply to the public CloudRiver website and its associated pages, content, communications, and links.

Website Purpose

The CloudRiver website provides information about CloudRiver, its services, its software offerings, its product initiatives, and selected technology partners.

Website content is provided for general informational and business-development purposes. It does not create a professional, consulting, licensing, support, or customer relationship unless CloudRiver and the applicable customer enter into a separate written agreement.

Products and Separate Agreements

CloudRiver products, platforms, consulting engagements, demonstrations, subscriptions, pilots, and customer services may be governed by separate agreements, including service agreements, statements of work, subscription terms, license agreements, order forms, or partner terms.

If a separate written agreement conflicts with these website Terms of Use, the separate agreement will control for the subject matter it covers.

Permitted Use

You may use the website for lawful purposes, including learning about CloudRiver, reviewing its solutions, contacting the company, and evaluating whether CloudRiver may be able to assist you or your organization.

You may not use the website in a manner that interferes with its operation, compromises its security, violates applicable law, or harms CloudRiver, its customers, its partners, or other visitors.

Prohibited Conduct

You agree not to:

  • Attempt to gain unauthorized access to the website, its hosting environment, accounts, systems, or connected services.
  • Introduce malicious code, automated attacks, harmful scripts, viruses, or other disruptive technology.
  • Copy, scrape, reproduce, republish, or commercially exploit website content except as permitted by law or authorized by CloudRiver in writing.
  • Misrepresent your identity, affiliation, authority, or purpose when communicating with CloudRiver.
  • Use CloudRiver names, logos, product marks, screenshots, or other brand assets in a misleading or unauthorized manner.
  • Use the website to violate intellectual-property, privacy, contractual, or other legal rights.

Intellectual Property

Unless otherwise stated, the CloudRiver website and its original content, visual designs, written materials, product concepts, software demonstrations, logos, product names, and other CloudRiver-owned materials are owned by or licensed to CloudRiver, LLC.

Nothing on the website grants you ownership of or a license to use CloudRiver intellectual property except for the limited right to access and view the website for its intended purposes.

Third-party names, trademarks, logos, and content remain the property of their respective owners and are displayed only as authorized or for appropriate identification purposes.

Messages and Submissions

When you contact CloudRiver, you are responsible for ensuring that the information you provide is accurate and that you have the authority to share it.

Please do not send confidential, proprietary, regulated, or sensitive information through ordinary website links or email unless CloudRiver has expressly authorized an appropriate secure method for receiving it.

General comments, questions, and business inquiries may be sent to inspired@thecloudriver.com .

Third-Party Websites and Services

The website may contain links to partner websites, service providers, or other third-party resources.

CloudRiver does not control those third-party websites or their content, availability, security, terms, or privacy practices. Visiting a third-party website is subject to that third party’s policies and terms.

Accuracy and Availability

CloudRiver works to present useful and accurate information, but website content may contain errors, become outdated, or change without notice.

Product descriptions, concepts, demonstrations, availability, features, roadmaps, partner relationships, pricing, and other website information are not binding commitments unless they are included in a separate written agreement signed by authorized parties.

CloudRiver does not guarantee that the website will always be available, uninterrupted, secure, or free from defects.

Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, or statutory.

CloudRiver disclaims implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement to the extent permitted by law.

Limitation of Liability

To the fullest extent permitted by applicable law, CloudRiver, LLC and its owners, employees, representatives, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of, or inability to use, the website.

This limitation applies only to the public website and does not replace or modify liability terms contained in a separate written agreement between CloudRiver and a customer, partner, or service provider.

Indemnification

To the extent permitted by applicable law, you agree to be responsible for claims, losses, liabilities, and expenses arising from your unlawful misuse of the website, your violation of these Terms of Use, or your infringement of another party’s rights.

Privacy

Your use of the website is also subject to the CloudRiver Privacy Policy, which explains how CloudRiver collects, uses, and safeguards information.

Governing Law

These Terms of Use are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Changes to These Terms

CloudRiver may update these Terms of Use from time to time. Updated terms will be posted on this page with a revised effective date.

Your continued use of the website after revised terms are posted means that the revised terms apply to your subsequent use of the website.

Legal Contact

CloudRiver, LLC
Shrewsbury, Massachusetts 01545
United States

Questions about these Terms of Use may be sent to: legal@thecloudriver.com

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