CloudRiver Terms of Use

Acceptance of these terms

These Terms are presented for the CloudRiver website. Whether website access or use constitutes acceptance, and what process is required for acceptance, must be determined under applicable law and confirmed by qualified counsel before publication.

These Terms apply to the public CloudRiver website, its associated pages, and referenced corporate content. Their presence on the website does not, by itself, establish that every product user has entered into a binding product agreement.

Product-specific terms

TouchLineUp is a local-first soccer coaching product. It is designed to help coaches estimate participation, manage rosters, and organize matchday decisions. TouchLineUp does not establish official competition time. Referees, official timekeepers, and governing competition rules remain authoritative.

Product-specific terms, if presented and accepted through an appropriate process, may govern use of an application. CloudRiver has not verified the currently deployed RouteWISELY V5 runtime or StableConnector production behavior in this draft. Do not treat development source, legacy features, sample listings, or planned functionality as a promise that a product is available or operates in a particular way.

Document history

Website purpose

The CloudRiver website provides information about CloudRiver, its services, product initiatives, partner relationships, and selected software offerings.

Website content is provided for general informational and business development purposes. It does not create a professional, consulting, licensing, support, or customer relationship unless CloudRiver and the applicable party enter into a separate written agreement.

Product applicability and separate agreements

CloudRiver products, platforms, consulting engagements, demonstrations, subscriptions, pilots, and customer services may be governed by separate agreements, including statements of work, service agreements, license agreements, order forms, or partner terms.

Product-specific terms may describe product features, user responsibilities, and limitations. Those documents do not, by themselves, establish how or when a user accepts a binding agreement. A product or customer agreement may apply only when presented and accepted through an appropriate process. The applicable agreement and its terms must be reviewed for each product.

Do not read these website Terms or a product supplement as silently changing, overriding, or replacing a negotiated customer agreement. Questions about contractual precedence require review of the agreements and qualified legal advice.

Application-store distribution terms, any application license, and enterprise or customer-specific agreements are separate legal instruments. Their applicability, acceptance, and precedence must be determined for the relevant product and transaction; these website Terms do not decide those questions.

CloudRiver does not intend to sell customer information or authorize third parties to use it for unrelated independent commercial purposes. Customer-authorized product sharing, processing by service providers for operational purposes, and disclosures required by law are distinct activities. Provider arrangements must be verified before approval.

Permitted use

You may use the website for lawful purposes, including learning about CloudRiver, reviewing product information, contacting the company, and evaluating whether CloudRiver may be able to assist you or your organization.

You may not use the website in a manner that interferes with its operation, compromises its security, violates applicable law, or harms CloudRiver, its customers, its partners, or other visitors.

Prohibited conduct

You agree not to:

• Attempt to gain unauthorized access to the website, hosting environment, accounts, or connected systems.
• Introduce malicious code, automated attacks, harmful scripts, viruses, or other disruptive technology.
• Copy, scrape, reproduce, republish, or commercially exploit website content except as allowed by law or authorized in writing.
• Misrepresent your identity, affiliation, authority, or purpose when communicating with CloudRiver.
• Use CloudRiver names, logos, product marks, screenshots, or other brand assets in a misleading or unauthorized manner.
• Use the website to violate intellectual-property, privacy, contractual, or other legal rights.

Intellectual property

Unless otherwise stated, the CloudRiver website and its original content, visual designs, written materials, product concepts, software demonstrations, logos, product names, and other CloudRiver-owned materials are owned by or licensed to CloudRiver, LLC.

Nothing on the website grants you ownership of or a license to use CloudRiver intellectual property except the limited right to access and view the website for its intended purpose.

Third-party names, trademarks, logos, and content remain the property of their respective owners and are displayed only as authorized or for appropriate identification purposes.

Messages and submissions

When you contact CloudRiver, you are responsible for ensuring that the information you provide is accurate and that you have authority to share it.

Please do not send confidential, proprietary, regulated, or sensitive information through ordinary website links or email unless CloudRiver has expressly authorized a secure method for receiving it.

General comments, questions, and business inquiries may be sent to inspired@thecloudriver.com.

Third-party websites and services

The website may contain links to partner websites, service providers, or other third-party resources. CloudRiver does not control those third-party websites, content, availability, security, or privacy practices. Visiting a third-party website is subject to that third party’s policies and terms.

Accuracy and availability

CloudRiver works to present useful and accurate information, but website content may contain errors, become outdated, or change without notice.

Product descriptions, concepts, availability, features, roadmaps, pricing, and other website information are not binding commitments unless they are included in a separate written agreement signed by authorized parties.

CloudRiver does not guarantee that the website will always be available, uninterrupted, secure, or free from defects.

Disclaimer of warranties

To the fullest extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, or statutory.

CloudRiver disclaims implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement to the extent permitted by law.

Limitation of liability

To the fullest extent permitted by applicable law, CloudRiver, LLC and its owners, employees, representatives, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of, or inability to use, the website.

This limitation applies to the public website and does not replace or modify liability terms contained in a separate written agreement between CloudRiver and a customer, partner, or service provider. Separate agreements remain controlling for their subject matter.

Privacy

Your use of the website is also subject to the CloudRiver Privacy Policy draft, which describes CloudRiver's approach to collecting, using, and protecting information. Product-specific disclosures for TouchLineUp are described in the TouchLineUp Privacy & Data Practices draft.

Governing law

These Terms of Use are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-laws principles, except where applicable law requires otherwise.

Changes to these terms

CloudRiver may propose revisions to these Terms. An approved revision should identify its version and any applicable effective date. How changes are communicated and accepted must be determined through an appropriate process and reviewed by qualified counsel; posting a revision or continued website use is not stated here as proof of acceptance.

Legal contact

Questions about these Terms of Use may be sent to: legal@thecloudriver.com

Product support: support@thecloudriver.com